Refund policy
Return & Refund Policy – Cavento
At Cavento, we strive to ensure you are completely satisfied with your purchase. If you are not satisfied, we’re here to help.
Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return, the item must be:
Unused and in the same condition that you received it
In the original packaging
Non-Returnable Items
Used or damaged products (not due to our fault)
Items without original packaging
Damaged or Defective Products
If you receive a damaged or defective item:
Contact us within 48 hours of delivery
Share clear photos/videos of the product
We will arrange a replacement or full refund
Refunds
Once we receive and inspect your return, we will notify you
Approved refunds will be processed within 5–7 business days
Refund will be credited to your original payment method
Cancellation
Orders can be cancelled within 12 hours of placing the order
After that, cancellation may not be possible if the order is already shipped
Contact Us
If you have any questions about returns or refunds, contact us:
Email: officialcavento@gmail.com
WhatsApp: +91 7907066359
Instagram: @cavento.official